Our products are making a significant impact on how consumers interact with debt management and insolvency providers
Our products are making a significant impact on how millions of consumers interact with financial services companies
Improve delinquency rates
Even customers who had missed over 4 weeks payment were re-engaged using Aryza Recover. In one example 31.75% of customers that were 4 payments down re-engaged with their situation via Aryza Recover and 20.63% went on to make a payment.
Improve roll rates
Aryza Recover improves Roll rates by addressing the issue before it becomes a problem. The table below shows the typical engagement rate and subsequent payment rate when customers are offered a digital solution.
The Aryza products are backed up with a sophisticated management information interface. This provides easily tailorable access to KPIs allowing visibility and monitoring of core processes.
Improve agent hours on a case. Save time on diallers
It takes an agent 40 minutes from start to finish on a call to complete an annual review with a customer. This is a saving of around £6 for every case completed using Aryza Recover. One of our customers reported a saving of 500 hours agent time within the first week of using Aryza Recover.
What makes us different…
Our CRM system offers an agent assisted journey for customers needing support:
With powerful reporting to understand your customer engagement:
We are passionate about making consumer finance more accessible using technology. Over the years we have developed tools that allow consumers to re-engage on their own terms in a fully digital experience.
Light touch integration enabling faster onboarding.
Highly configurable solution with easy integration to existing solutions, data imports, rule sets and treatment strategies.
Manual and open banking assessments.
Open banking and bureau provider agnostic platform.
Assisted build of the system to allow customer to get up and running quickly, but with the ability to self-manage rules, communications, and workflows.
A white-label or co-branded solution. Our support team provides a range of disciplines for the customer to draw upon including marketing, analytics, collections and recoveries, debt solutions and IT integration.
Consumer Self-Serve and Agent assisted Portals- many of our competitors will provide one of these elements, but not the other.
Bespoke Reporting and Mi capabilities.
